Online Purchases: Purchases made online are available for a full refund if not satisfied with the product. Refunds will be credited back to the original purchaser’s credit card.
Try It On:
Our “TRY IT ON” policy allows you to feel and try our sunglasses on for size. SICKY Eyewear backs our product 100% and we know you will love it. In the event you don’t, you have 10 days from the purchase date to return the product for all full refund.
– Return within 10 days of purchase
– Item has been unworn
– All items, including sunglass, case, and cloth are returned
– Item is free of any damage caused by the customer
At SICKY Eyewear, returns are always FREE! To initiate a return, please email [email protected] A prepaid shipping label will be emailed to you. Attach the label to your box and drop at the post office. It’s that easy! Refunds take approximately 5-7 business days to appear on your statement.
Retail Purchases: If you have purchased SICKY product through an authorized dealer, please refer to the dealers return policy and adhere to those terms.
Warranty Inspection Through Retailer:
– Contact retailer, provide proof of purchase, and show defective product.
– Retailer will send product to SICKY for Warranty Approval
– Your warranty is valid only if the following criteria are met:
– Proof of Purchase is provided from authorized dealer or SICKY Online Store
– Items need to be returned in all original packaging, including sunglass, case, and cloth are returned
– Damages are caused by manufacturing defects in production, materials, or workmanship
– Your warranty is not valid provided the following criteria:
– Normal wear-and-tear does not constitute a valid warranty, including:
– Scratched or broken lenses
– Broken arms
– Lost screws
– Scratched frames
– Peeled frames
– Faded frames
– Nose piece deterioration
– Frame deterioration
– Alteration of frames, accessories, or materials
– Installation of new lenses
Warranty Inspection Through SICKY:
SHIPPING – Ship all potential defective items under warranty to:
c/o Warranty Claims
PO BOX 6161
Scottsdale, AZ 85261-6161